Atomic Hosting cares about your privacy. For this reason, we collect and use personal information only as needed to deliver our products, services, websites and mobile applications, and to communicate with you about the same, or as you have requested (collectively, our “Services”).
To terminate your services you must cancel via our WHMCS billing area at https://billing.atomicnetworks.co/ using the cancellation request form. A cancellation request must be submitted when a client wishes to no longer proceed with their service. Accounts with a credit card on file will automatically attempt to renew until cancelled. Unless specified per special arrangement, we do not hold our clients accountable to any contracts. Our customers can cancel at any time.
Clients are disallowed from using Atomic Hosting services in the following manners:
Atomic Hosting, under no circumstances, shall be held liable for any data loss, disruption of information, or distribution of information including that of unauthorized access to our server systems or any other loss of data. Atomic Hosting shall not be held liable for any disruption, delay, or disconnection of services for any period of time. We reserve the right to terminate a client’s services in the event of a charge dispute, despite the outcome of the dispute.
Any support requests required for products from Atomic shall be submitted through the billing system via tickets. Any other form of contact other than the predetermined ticket system is not guaranteed a proper answer from an official representative of Atomic Networks LLC.
We cannot guarantee that all of our promotional codes will work everytime. Atomic Hosting is not liable for a code not working. If you have an issue redeeming a code, make a ticket in our billing system and we will work to resolve it with you.
Atomic Hosting retains the right to seek and consult with any appropriate authorities that may need to be involved in the event of an issue arising whether it is through violation of this policy or any other illegal occurrence requiring involvement of law-enforcement agencies. Atomic Hosting regards any communication between parties as confidential, upon distribution of any communication, unless prior approval is in place, we will take action to the full extent of the law. By purchasing a server from Atomic Hosting you permit us to modify your server, this includes, but is not limited to, changing settings, uploading/mods, and other tasks related to running any server. Any verbal or written action to compromise our server systems or any other equipment owned by Atomic Hosting will be taken seriously and will result in further investigation and possible lawsuits. Upon cancellation of payments to Atomic Hosting your server will be suspended unless prior arrangements are made. Files will be kept as long as possible after termination or suspension however the guaranteed amount of time is unspecified. Atomic Hosting retains the sole right to stop, start, and modify your server at any given time.
We reserve all rights to terminate your server or service upon any violation of these terms or any other basis if deemed necessary. Services which are suspended for non-payment will be terminated 7 days after the renewal invoice is due. We do not terminate services without due cause.